Regardless of the fact that the web hosting service provided by the different companies is roughly the same, every provider has got a personalized platform with its own tweaks and different ways to accomplish certain procedures. For this reason, an extensive knowledge base will be quite useful both for people with zero experience and for tech-savvy individuals who will eventually find out how particular tasks are accomplished, but will lose precious time meanwhile. The aim of such a knowledge base is to help make the service quick and easy to use, sparing users both time and efforts. The result is more satisfied clients, since they can effortlessly find the info they are seeking, and significantly less work for the customer support staff members, because usually most of the inquiries and problems that clients have are already outlined in the knowledge base. If the articles are well-written and cover more things, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans feature an exhaustive knowledge base where you can find information on all the issues that you might possibly stumble upon and their solutions. You can get to know how to create and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your mail client are accurate, but still you are unable to send emails, for example. We’ve made every effort to be as comprehensive as possible and to encompass all possible options so as to save you time and to provide you with different solutions for each and every issue. The knowledge base features informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in every Control Panel section, whilst if you would like to browse the whole article archive, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have prepared an elaborate online knowledge base for all our present and potential customers, so in case you order a semi-dedicated server plan through our company, you’ll be able to find any info that you are looking for at any moment. We’ve got a myriad of informative help articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file access permissions?" are only two instances. Our instructional manuals will help you accomplish anything you need – unzip an archive, import a MySQL database, forward a domain name, etc. Moreover, we’ve also got troubleshooting guidelines, which will enable you to find out what precipitates a certain problem and the likely solutions for it. If you’re not able to send emails or your domain returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and rectify the issue very quickly. The articles can be accessed through any Control Panel section, as well as through the dedicated Help section.