Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages which we offer and you'll be able to add it either during the signup or at any time later on via your billing CP. It features one hour of custom work on your server, so our administrators will be able to assist you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in case it does not work properly, so you will not need to waste time to determine what's wrong because they can assist you in a very quick and professional manner. Since this is a one-time upgrade, you can get it only when you need it and if a certain task takes less time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial when you cannot do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and as long as you add it, our expert admins can assist you with anything on your hosting server. Such as setting up any third-party software that you might want to use on the machine and troubleshooting any script that operates inadequately or does not run at all. Our upgrade comes with an hour of work and in the event that a particular task isn't very time-consuming, we will add the remaining time to your account. You'll be able to discover how many minutes are left inside your billing Control Panel and use them when you need assistance again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in case you need something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you need support later on, you can add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but just in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the best possible way.