1 hour ticket response
Fast support is our highest duty and this is why we have a team of knowledgeable technical support engineers who are eager to offer a quick solution to any question that you could possibly have. Just send your client support ticket from the Control Panel and we’ll respond back to you within one hour in the worst case scenario. In fact, we work hard and aim for a twenty–minute ticket response time.
A First–Class Technical Support Service
Each member of our support team has several years of experience in the Linux cloud web hosting plans world and the vast majority of them have worked for us for at least five years. They all are eager to answer all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center Section
In the Control Panel you will find an intuitive Help section where you can get quick hints on how to use our services. You can find the answers to your inquiries in the F.A.Q. archive, see more information in the web hosting account management articles or check the educational video tutorials.